Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

As the plugin is end of life the end of December 2021 - we have outlined the methods to remove plugin and default components from your Automate instance.

Some of the removal steps are only available for on premise Automate partners with access to their database with a mysql database management tool like sqlyog, heidisql etc.

  1. Group Removal

    1. In Control Center client - Browse>Groups then right click on Stack Configuration Manager group and choose Delete

    2. When prompted to confirm Delete Group? - click Delete

  2. Internal Monitors Removal

    1. In Control Center Client - click Automation>Monitors

    2. Click on the Internal Monitors tab and select the two rows for Config Manager - Out of Compliance monitors - then right click and choose Delete Monitor

    3. When prompted Delete this Monitor? Click Yes to each


  3. EZDeploy.exe Removal

    1. Access the LTShare\WksInstall directory via File Explorer either directly from the Automate application server or from mapped drive.

      Image Added


    2. Delete the EZDeploy.exe file. If old EZDeploy.exe/old OneTouch packages generated from plugin are on USB sticks or out on client servers - they won't work anymore and should also be deleted.

    3. If you are CW Cloud Partner you can only access LTShare via mapped drive as per
      Access_LTShare_from_a_Workstation

      If you don’t have the password - the following ConnectWise article covers how to reset password
      Reset WebDAV password for LTShare