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As the plugin is end of life the end of December 2021 - we have outlined the methods to remove plugin and default components from your Automate instance.

Some of the removal steps are only available for on premise Automate partners with access to their database with a mysql database management tool like sqlyog, heidisql etc.

  1. Group Removal

    1. In Control Center client - Browse>Groups then right click on Stack Configuration Manager group and choose Delete

    2. When prompted to confirm Delete Group? - click Delete

  2. Internal Monitors Removal

    1. In Control Center Client - click Automation>Monitors

    2. Click on the Internal Monitors tab and select the two rows for Config Manager - Out of Compliance monitors - then right click and choose Delete Monitor

    3. When prompted Delete this Monitor? Click Yes to each


  3. EZDeploy.exe Removal

    1. Access the LTShare\WksInstall directory via File Explorer either directly from the Automate application server or from mapped drive.


    2. Delete the EZDeploy.exe file. If old EZDeploy.exe/old OneTouch packages generated from plugin are on USB sticks or out on client servers - they won't work anymore and should also be deleted.

    3. If you are CW Cloud Partner you can only access LTShare via mapped drive as per
      Access_LTShare_from_a_Workstation

      If you don’t have the password - the following ConnectWise article covers how to reset password
      Reset WebDAV password for LTShare

  4. Script Removal

    1. Many scripts may be used with MSP Toolshed 2.0 and can be left in place as well as Profile Scripts in case you haven’t exported/imported yet.

    2. In Control Center client click on Automation>Scripts>View Scripts

    3. Scripts that should be deleted if present:

      Agent Configuration - Join PC to Domain (we have newer Agent Configuration - Join PC to Domain (2.1) that should be used instead. If you need to download and import the updated script see
      Agent Configuration - Join PC to Domain 2.1

      Agent Deployment - Active Directory Data Collection
      Agent Deployment - Active Directory Push
      Config Manager - Remediation Autofix Script

    4. Right click on selected script row and then choose Delete. When prompted Delete Script? - confirm by clicking Delete. They cannot be multi-selected so repeat step for each script need to delete.

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