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ConnectWise has made a change and the msi installer is no longer available as direct download. It has changed to be a zip file containing a msi, a mst and a bat file.

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All CW Cloud instances are affected as they received Patch 7 as of July 22-24 and ezdeploy will not install the Automate Agent at this time.

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Development is evaluating the changes needed to accommodate this change.

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If you are premise Automate and have not installed Patch 7 yet - we recommend you hold off until we have a solution in place. Anyone on 2024 Patch 6 or older are not affected and agent deployment will continue as normal.

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We have released a hotfix to ezdeploy to accommodate the Automate Patch 7 installer changes.

Please note you should close your current ezdeploy browser tabs and start fresh. If you have been using WebStart msi files with any other automation like intune - you will need to download fresh WebStart msi.

If you are still on Automate Patch 6 or earlier everything continues to operate as it did before.